Extended Warranty Automotive Claims Adjuster I
- Career Level
- Not Specified
Title_Extended Warranty Automotive Claims Adjuster I_
About the OrganizationAmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage.
PositionAutomotive Claims Adjuster I
JOB DESCRIPTION SUMMARYWarranty Solutions is currently seeking an automotive mechanical-breakdown claims adjuster for their call-center environment in Lakewood, CO. The VSC Claims Adjuster provides accurate claims adjudication while delivering customer service excellence in a call center environment. This is established through contract interpretation, identification of mechanical failures, adherence to established processes, and successful negotiation of repair costs. Additionally, the VSC Claims Adjuster will assist dealerships, contract holders, and business partners with questions and concerns about contract coverage, procedure, and technical assistance.
JOB DESCRIPTION+ Follow all service processes in place, including: claim eligibility, parts and labor verification, negotiation, claim authorization and denial, claim inspections, and customer service. Identify process improvement opportunities and communicate proposals to team members and manager.
BASIC REQUIREMENT+ VSC Claims Adjuster positions require 3+ years automotive repair and/or warranty experience. Other related education or experience may be considered in combination with a minimum of 1 year of automotive repair and/or warranty experience.
PREFERRED+ Bilingual in English – Spanish
MINIMUM QUALIFICATIONS+ Demonstrated ability to understand automotive service contract and/or insurance coverage; multi-task; strong organizational skills; excellent verbal and written communications skills; strong computer skills, specifically Microsoft applications.
Number of Openings1
Employee Referral Eligible
Employee Referral PayoutThis position is currently accepting applications.