Business Analyst III

Columbus, Ohio
Not Specified
Sep 28, 2016
Nov 27, 2016
Job Type
Not Specified
Career Level
Not Specified
General Summary :A business analyst works as a liaison among stakeholders in order to plan, elicit, document, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems.

This person is a SENIOR LEVEL ANALYST.

This level is staffed by individuals who have had sufficient educational background and/or experience to qualify them to start in a senior level Business Analyst position.
As leaders in the Analyst Community, s/he will work with the Business Analysis Practice Lead to help implement standard requirements activities, tools, best practices, and templates as deemed appropriate on projects in their LOB.

Key Responsibilities :
Perform as an active, lead project team member throughout the project(s) lifecycle.

Requirements Planning:
 Lead the business analysis activities and documentation process for projects or initiatives, coordinate requirements-related work effort, and identify project stakeholders.
 Develop effective requirements communication plan, approach document, and traceability matrix to manage requirements process.

Requirements Elicitation:
 Leverage proven methods and elicitation techniques to engage stakeholders, and gather requirements essential to the success of the project.
Requirements Analysis & Documentation:
 Diagram current and to-be states; perform gap analysis; perform impact analysis to identify stakeholders of potentially impacted departments and applications; and, conduct initial risk assessments including risk identification and risk impacts.
 Define and describe the characteristics of an acceptable solution to a business problem, so the project team has a clear understanding of how to design and implement the solution.
Solution Assessment & Validation:
 Validate requirements and assist with the selection, testing, and implementation of the final solution.
 Manage sponsor and end-user expectations, yet ensure the delivery is feasible from the business perspective.

Enterprise Analysis:
 Identifies opportunities, conducts competitive analyses, and prepares solution decision packages to help define optimum project investment paths.
 Conducts feasibility studies, impact analyses, and risk assessments.
 Initiates requirements scope and objectives, and coordinates analysis effort for strategic projects.
 Coordinates with the Business Architect(s) and Enterprise Architect to align business strategies and processes with IT strategic and architectural direction.
 Works with Business Analysis Practice Lead to implement requirements management best practices, and provides leadership assistance on Analyst Community initiatives.
 Works with business leaders to help identify and develop business processes that drive both LOB projects and process improvement initiatives. Initiates lessons learned activities to drive continuous process improvement.
 Works with PMO and executive level sponsors to help align various projects and initiatives with program level governance.
 Understands the strategic direction of the enterprise and how new program initiatives fit into the long-term strategy of the organization.

Reporting and System Upgrades (as appropriate/needed by Bus Unit):
 Responsible for the design and maintenance of management reports
 Manage and coordinate system upgrades for the application business owner. Qualifications

MINIMUM EDUCATION & EXPERIENCE: A college degree is preferred; Or, a High School Diploma/GED and several years of experience in a professional work environment. Generally, analysts at this level have at least 8 years of experience as a professional Business Analyst, specifically: planning, eliciting, analyzing, validating, documenting, and communicating requirements for product or process related projects. Please note, however, that this is a skills-based role determination, and is focused on the expectations of this role vs. number of years experience. Must have a solid understanding of the role of a Business Analyst, and how that differs from a Project Manager, Technical Writer, Developer, Subject Matter Expert, and Tester, along with how to support those other roles as it pertains to requirements management. Must have an advanced understanding of business analysis terminology with regard to requirements tasks, techniques, and documentation. Knowledge of insurance terminology, databases, and the ability to develop data extracts is beneficial, but not required. Professional Business Analysis Certification (CBAP) and awareness of the International Institute of Business Analysis is beneficial, but not required.


Analytical Thinking and Problem Solving:
Identifies business problems, assess proposed solutions to those problems, and understand the needs of stakeholders. Understands and can work across multiple departments and/or lines of business, to help align various projects and initiatives with program level governance. Understands the strategic direction of the enterprise and how new program initiatives fit into the long-term strategy of the organization.

Behavioral Characteristics:
Develops effective working relationships with stakeholders and has qualities such as ethics, integrity, trustworthiness, and personal organization. Coordinates mentoring and coaching opportunities for team / department Analysts with less experience.

Communication, Collaboration, and Interaction Skills:
Excellent writing skills (grammar/punctuation/information organization/formatting/presentation) to produce documents for internal IT and business customers. Facilitates meetings and requirements elicitation sessions, including the preparation, presentation, and post-session follow-up. Builds relationships, negotiate, resolve conflict, facilitate meetings, and reach decisions. Align business analysis activities on strategic projects, programs, and initiatives.

Technical Knowledge:
Must understand project phases and functions such as initiation, planning, design, build, and test. Must have advanced knowledge of tools used for daily work activities, such as Microsoft Outlook Word, Visio, Excel, and PowerPoint.

State Auto offers a competitive salary, an annual bonus program, an excellent benefit program including medical, dental, vision and prescription insurance coverage, life insurance, matching 401(k) plan, flexible spending accounts, tuition assistance, and a stock purchase plan.
State Auto is committed to the principal of equal employment opportunity for all associates and applicants and to providing associates with a work environment that is free from discrimination and harassment. All employment decisions (hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and work assignments) are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, citizenship status, military status, or status as a covered veteran in accordance with applicable federal, state and local laws. State Auto will not tolerate discrimination or harassment based on any of these characteristics.

State Auto is a smoke-free work environment. We utilize drug screening and background checks as conditions of employment. For all exempt positions we also obtain motor vehicle reports (MVR s).

State Auto will not accept candidates from third-party recruiters without a signed agreement with State Auto.