Auto-Owners Insurance Jobs

Field Claim Representative

Auto-Owners Insurance, a top-rated Insurance Carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following, but is not limited to:

  • Candidate will need to reside in the White County Area in order to service the territory.
  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses. 
  • Handles multi-line property and casualty claims in an assigned territory with an emphasis on property claims.
  • Become familiar with insurance coverage by studying insurance policies, endorsements and forms. 
  • Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
  • Ensures that claims payments are issued in a timely and accurate manner.
  • Handle investigations by phone, mail and on-site investigations.

Desired Skills & Experience

  • Bachelor’s degree or equivalent experience
  • A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims.
  • Field claims handling experience is helpful but not required.
  • Knowledge of Xactimate software is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver’s license


Competitive salary, matching 401K retirement plans, fully-funded Pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave, and a comprehensive health care plan.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Company Description

Auto-Owners Insurance is a mutual insurance company comprised of five subsidiary property and casualty companies and one Life Company.   We were formed in 1916; we operate in twenty-six states and are proud to be ranked among the Fortune 500 every year since 2002, with written premium of over $5 billion. Our corporate headquarters is located in Lansing, Michigan.  Auto-Owners Insurance offers a wide range of career opportunities and welcomes candidates from all majors.  We offer a friendly work environment, in-depth training, employee mentoring, and an excellent compensation/benefits package.  To learn more about career opportunities available please visit our website at

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