Customer Service Representative (Part-Time) (Portsmouth OH)

Portsmouth, Ohio
Not Specified
Sep 26, 2016
Nov 25, 2016
Job Type
Not Specified
Career Level
Not Specified

Part-Time Customer Service Representative

AAA East Central Portsmouth Branch

Teamwork. Integrity. Dedication.

If you are a career-minded, service driven professional looking to join a fast paced organization then you have come to the right place. AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service . With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.

AAA EAST CENTRAL is looking for an energetic, driven, and talented individual to join our team in a part-time customer service role that is available at the Portsmouth branch office. Candidates must be available Monday through Friday between 9 am and 5pm, and some Saturdays from 9:30 am to 12:00pm (20 hours per week.) This position pays between 9:40 and 10.02 per hour, based upon experience.


We are looking for a Branch Specialist to provide exceptional customer service and assist members with a wide variety of available products and services.

  • Greets member to determine individual needs; verifies memberships and enters member into queue for appropriate service.

  • Prepare TripTiksĀ®, provide maps, tour books, and other travel-related materials.

  • Assist with hotel and car rental reservations and provide auto-travel destination information.

  • Promote, sell, and upgrade AAA memberships and process payments.

  • Identify cross-selling opportunities, such as special attraction tickets or travel related merchandise.

  • Issue passport photos.

  • Balance and reconcile cash drawer.

  • Perform additional job-related duties as assigned by management.



* HS Diploma or GED.

* 2 years of customer service experience.

* PC literacy and data entry skills.

* Ability to operate office equipment and perform basic accounting duties.

* Ability to work quickly and handle multiple tasks on a daily basis.

* Must pass criminal background check and drug screening.


* Comprehensive health care - medical, dental and vision.

* Life Insurance

* Retirement savings - 401(k) with a generous match.

* Paid time off.

* Free AAA Plus Membership.


AAA is a strong and vibrant member service organization, providing automotive, travel, insurance and financial products and services for millions of members for over 100 years. AAA's reputation and stability, along with new and exciting innovations, attract dedicated individuals with talent, drive, technical and customer service skills needed to grow and expand our membership'

'Creating members for life by exceeding our members' expectations

through valuable products and legendary service.'

AAA is an Equal Opportunity Employer.

To apply for this position please CLICK HERE