INV-Vendor Mgmt-Sr Cons I

Northbrook, Illinois
Not Specified
Sep 25, 2016
Nov 24, 2016
Job Type
Not Specified
Career Level
Not Specified

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Job Description

Job Family Summary:
The Vendor Management Office (VMO) was developed to support Allstate Investments' engagement of third party services, maximize strategic value from the organization's vendor partners and provide visibility throughout the organization. In addition to maximizing value, obtain market insight for our vendors, strengthen relationships, monitor risks, and control the total cost of ownership.

Job Summary:
The Performance/Process Analyst owns vendor reporting and provides regular reporting on VMO activities. The Analyst will lead the analysis, track and maintain all vendor metrics and measures along with monitoring overall vendor spend. The Analyst will track and document execution of vendor management activities, adhering and aligning to prescribed standards for reporting, resource procurement, etc. The Analyst will design, employ, monitor and continuously improve a vendor management process framework to meet the business objectives of Investments. The Analyst will drive continuous improvement of vendor management processes and systems using analytical and quantitative approaches like Lean Manufacturing or Six Sigma methodologies, metrics and project management.

Key Responsibilities:
Relationship Management

  • Provides oversight, tools, templates and governance

Contract Management

  • Ensure the business updates the contract in the tool
  • Centralized control over contracts, including common data store visible throughout the organization
  • Maintenance and oversight of the vendor management database
  • Monitoring of the renewal workflow management
  • Core vendor management reporting and governance
  • Provide oversight including tools, templates and governance
  • Establish and own core vendor management guidelines

Vendor Evaluation

  • Ensures priority vendors (e.g., Tier 1 & 2) are evaluated annually; Facilitates, schedules, collates and reports
  • Develop and maintain common vendor scorecard or leverage Sourcing & Procurement Solutions (SPS) assessment forms

Problem/Incident Management

  • Ensure individual escalation points exist for all vendors
  • Develop common incident process for vendors (both high touch/low touch) recognizing vendors have their internal processes as well
  • Provide visibility into trend analysis and metrics; Incorporate problem/incident trends into annual scorecard and ensure business owns day to day execution

Market Insight

  • Obtain economic analysis from SPS and evaluate

Roadmap/Product Planning

  • Use business strategy to develop thematic strategic vendor roadmap for Investments
  • Responsible to provide oversight, develop tools/templates and governance

Vendor Optimization

  • Establishing operational metrics (e.g., standards, governance, reporting); VMO would consolidate and provide snapshot across, responsible for setting consistency around what is measured and responsible for governance

Invoicing/Expense Management

  • Provides overall spend by vendor category to VMO Portfolio Managers


  • Develop and maintain reporting on new vendors, vendor onboarding/off-boarding procedures
  • Develop and maintain workflow practices
  • Monthly reporting of VMO activities – new vendors, contract modifications, etc.
  • Maintain VMO metrics and efficiency measures

Vendor Selection

  • Establish acquisition framework (Request For Proposal, Service Level Agreement, budget process)
  • Govern the vendor acquisition process

Job Qualifications

  • Strong attention to detail
  • General business acumen
  • Process acumen and process development skills
  • Advanced analytical capabilities
  • Intermediate to advanced computer skills, including a working knowledge of Outlook, Word, Excel, and PowerPoint
  • Basic communication skills - Written and Oral
  • Basic facilitation skills
  • Ability to handle multiple transactions on an on-going basis
  • Ability to identify and recommend opportunities for process improvements
  • Presentation skills
  • Problem identification and solving skills
  • Ability to rapidly process significant amounts of data accurately
  • Ability to interact effectively with all levels of personnel, including management staff and support staff
  • Experience in Finance or Operations
  • Procurement/contract experience preferred

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.