Customer Service Specialist III -- Somerset PA - part-time

Somerset, Pennsylvania
Not Specified
Sep 24, 2016
Nov 23, 2016
Job Type
Not Specified
Career Level
Not Specified

Teamwork. Integrity. Dedication.

Together, we make a difference.

If you are a career-minded, service driven individual seeking a fast-paced job with a reputable organization, you have come to the right place. AAA East Central is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by a common mission and common values of excellent member service .


We have a part-time, approx 28 hours per week, Branch Specialist III opportunity at the Somerset, PA office.

  • Greet and provide Legendary Service to everyone who enters the office;
  • Provide DMV license and registration and notary services;
  • Using your US geography knowledge and the training we provide, you'll provide guidance to 'road-trip' travelers by creating AAA TripTik┬« Travel Planners, marked maps and destination information;
  • Achieve monthly goals for various product and service transactions, such as AAA Member Rewards Visa Signature┬« Card applications, membership automatic-renewal enrollments, and customer referrals for insurance product quotes;
  • Identify cross-selling opportunities and recommend complimentary products and services, such as discounted theme park and special attraction tickets;
  • Accept payments and provide accurate change and receipts;
  • Issue passport photos;
  • Balance & reconcile cash drawer;
  • And numerous other activities that contribute to the overall smooth operation of the branch office.

  • 1-2 years successful face-to-face customer service experience;
  • Motivation to employ cross- & suggestive-selling techniques;
  • Good PC & internet skills and familiarity with common office equipment and practices;
  • Previous money handling experience with basic cashiering skills and ability to make correct change;
  • Exceptional focus on accuracy and strong attention to detail;
  • Good verbal and interpersonal communication skills;
  • Ability to work quickly and efficiently and handle multiple tasks in a fast paced environment;
  • Familiarity with U.S. geography, good sense of direction, and map reading abilities
  • H.S. Diploma or GED;

AAA East Centralprovides an attractive benefit package to
help you enjoy a balanced life and meet the demands of living in today's
  • Optional Medical, Dental & Vision insurance
  • Life Insurance
  • Paid time off
  • 401(k) Retirement Savings Plan with generous company match
  • Employee Discounts
  • Free AAAPlus membership
  • Career opportunities across multiple business lines and states

ensure a safe and healthy workplace for all, the selected candidate will be
required to successfully complete a pre-employment criminal background check
and hair-sample drug screening.
AAA East Central was awarded 'Top Work Places' in the Greater Pittsburgh Area

AAA East Central:
'Creating members for life by exceeding our members' expectations through valuable products and legendary service.'

AAA is an Equal Opportunity Employer

To apply for this position please CLICK HERE