Claims Representative I

Valencia, California
Not Specified
Sep 22, 2016
Nov 21, 2016
Job Type
Not Specified
Career Level
Not Specified

Automobile Club of Southern California

Claims Representative I

Valencia, CA

Full Time

Who is AAA

As North America's largest motoring and leisure travel organization, AAA provides more than 55 million members, across 21 states, with roadside assistance, travel, insurance, financial and automotive related services.

Our brand is synonymous with quality and trust. Our team members are compassionate, helpful, dedicated and driven to providing legendary service to our members.

Make AAA your next career move.

What you'll do

When you join the Automobile Club of Southern California as a Claims Service Representative I , you're bringing your expertise to a best-in-class organization that is focused on delivering quality service to our members. As a Representative within our Claims department you will:

  • Support Claims business unit goals and objectives, as well as develop processes to increase the effectiveness of the operation.

  • Involved with duties that ensure compliance with government regulations and banking accuracy.

  • Produce statistical reports and analysis. Technical assistance will be provided in identifying ongoing systems issues and those found post-implementation of system enhancement releases.

  • Participate in testing business and functional processes when system issues have been identified.


What you'll bring

  • Bachelor's degree preferred.

  • Completion of Insurance related classes a plus.

  • A combination of technical claims expertise and related work normally acquired through 2-5 years' experience necessary.

  • Multiple line experience preferred (Auto, Homeowner, Audit, Subrogation, Special Investigation, etc.).

  • Highly analytical with excellent organizational planning.

  • Superior oral and written communication skills necessary.

  • Advanced interpersonal skills essential and ability to effectively lead change required.

  • Highly developed computer skills are important.

  • Valid driver's license with level of financial responsibilities required by the Club and an acceptable motor vehicle record required.

What's in it for you

  • A career with growth potential.

  • Our comprehensive and employee centric training facility located in Costa Mesa provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

  • The satisfaction of knowing you provide a meaningful service to our insured's' who rely on you for assistance.

  • Career development towards advancement opportunities.

90% of Manager Promotions come from within AAA.

Over 25,000 live and computer based trainings available per year, with over 60 Leadership Development Courses.

Our wide range of departments/product lines and geographical markets create exceptional career path opportunities.


  • Health Coverage for Medical, Dental and Vision

  • Paid Time Off (Vacation, Illness, Holiday and Flex Days)

  • Pension, 401(k) Retirement Savings Plan, wellness incentive program

  • Life Insurance

  • Disability Coverage

  • Robust Employee Reward/Discount Program

'Creating members for life by exceeding our members' expectations through valuable products and legendary service.'

AAA is an Equal Opportunity Employer.

To apply for this position please CLICK HERE