Project Manager- Encompass
- Career Level
- Not Specified
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The Product Operations' Project Management job family is accountable for improved business results by providing enhanced decision making support and execution excellence. This job family includes roles responsible for implementing projects, designing and enhancing processes, overseeing Territory, Region and Product Line portfolios and developing and executing major programs. Individuals in this job family work closely with actuarial and quantitative analysts, underwriting and coverage consultants, as well as, business sponsors, field contacts and other SME's to deliver projects on time, within budget and with quality. Responsibilities include interfacing with actuaries, quantitative analysts, and coverage consultants and internal customers in areas such as Technology, State Filings, Marketing, Sales.
The Project Manager Senior Consultant I is responsible for concentrating on moderately to highly complex projects and developing solutions to moderately to highly complex business problems and business unity issues. This individual will also serve as a point of contact for needs of members outside of the team, as well as a subject matter expert for project management procedures. This individual is responsible for owning processes, documentation and knowledge within the scope of their team's responsibilities.
- Manage assigned project from end-to-end
- Work with Protection Risk & Compliance, product SME's and Legal to gather and develop project requirements
- Work with technology and operations partners to resolve execution issues, questioning and considering the implications of decisions and recommendations
- Consult with Product SME's to determine resolution of business issues that impact project scope, cost or quality
- Contribute to strategic decisions
- Understand moderate to highly complex issues and risks and make judgments and/or recommendations to address
- Adhere to established project management standards for issue and risk management, project status communication and project close-out activities
- Determine key stakeholders and determine appropriate communication plan based on project need and stakeholder requests; develop and communicate project details re: cost, scope, quality to all impacted areas (i.e. regions, agencies, customers).
- Review existing process with stakeholders to determine and implement enhancements that will improve quality and drive efficiency
- Provide regular reporting on project activities, progress against timeline and budget
- Identify, recommend and implement process/workflow solutions for IS&O
- Responsible for on-boarding and training of Band A and B project managers
- Recommend enhancements to best practices for requirements gathering and documentation in an effort to improve overall project quality
- Analyze implementation options to meet business needs, including pros/cons of each option and provide recommendations to leadership and implement selection option
- Education: Bachelor's degree or equivalent experience; project management certification preferred
- Experience: 3-5 years of experience; prior insurance industry experience preferred
- Intermediate proficiency in Microsoft Office suite
- Intermediate problem solving skills
- Intermediate process management skills
- Intermediate decision making skills
- Good communication skills (written/verbal)
- Strong time and project management skills
- Strong attention to detail
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
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