About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.

Account Manager - National Property

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Reports to Operations Manager/Director for assigned business segment. Responsible for providing Account Executives with information necessary to make sound underwriting decisions (i.e., marketing, customer service and administrative support affecting brokers/insureds from initial submission through policy issuance and renewals). Provides support within established performance standards and priorities that are responsive to marketing, underwriting, retention and service goals. Assures all related support activities are delivered in a manner consistent with business unit customer service and expense management focus.

Primary Job Duties & Responsibilities
Participates with Account Executives/Underwriters in the renewal and new business activities that support marketing and underwriting decisions that are consistent with business unit growth and retention goals. Partners with Account Executives/Underwriters to establish support needs for new and renewal policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.). Participates in pre-renewal meetings to define assignments. Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.). Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.). Ensures accurate and timely servicing and billing of accounts. Communicates with brokers/agencies, insureds/customers and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions). Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price. Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates). Provides administrative support and other related services as needed (e.g., input account information into system). Participates in projects/assignments as needed.

Education, Work Experience & Knowledge
Analytical skills Experience with Property Casualty multi-line rating and underwriting Demonstrated skills in the use of computer rating systems and various software applications

Minimum Requirements:
High School diploma or equivalent required.
Bachelor's degree or one year of work experience required.
Basic software skills required (Windows MS Office).

Preferred Qualifications:
Two or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred.

Environmental/Work Schedules/Other
MAJOR COMPETENCIES: Analytical Thinking Initiative/Motivation/Commitment Driving for Results Teamwork and Collaboration Communication both verbal and written Flexibility Organizational Skills Customer Service Skills Technical Knowledge/Expertise

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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