Provide status to team leads and project managers.Develops and delivers end user training for new or enhanced applications.Provide guidance to less experienced team members.Act as primary liaison between users and IT project team.Analyzes and identifies the sources of application problems and works with IT to successfully resolve application problems.Coordinates with end users in the core areas of underwriting, product management, claims and operations to determine requirements for systems development or revision.Leads the testing of system enhancements.Create test strategies and oversee results.Troubleshoot all system problems and coordinates resolution with programming staff to ensure that system changes are appropriate and viable.Participates in production implementation, verification and accountable for validating particular enhancements.Plan, document, evaluate and track testing results to ensure proper operation and freedom from defects.Do preliminary analysis to determine sources of discrepancies between actual and expected results.Responsible for determining test requirements based on project specifications.Participate in steering committees to analyze, prioritize and deliver systems development issues.Communicate and interact with appropriate areas on changes and enhancements that may impact data, workflow and functionality.
Title_Business Analyst I-II_
About the OrganizationAmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage.
PositionBusniess Analyst I-II
Roles and ResponsibilitiesParticipates in developing functional requirements, testing, training and implementation of applications.
Qualifications and Education Requirements+ Bachelors degree or equivalent business experience.Experience running requirements gathering sessions.Experience running requirements gathering sessions.4 years of experience in the design and development of complex business systems in the Property & Casualty insurance industry.Experience with manual regression testing, developing test plans and test cases.Experience gathering and documenting requirements.Ability to communicate effectively with both business and technical staff and convey complex ideas both verbally and in written form.Willingness to travel.Flexible team player who can work in a fast paced environment where ambiguity exists and priorities are subject to change.
Number of Openings1
Employee Referral Eligible
Employee Referral PayoutThis position is currently accepting applications.