IT Vendor Analyst

Cleveland, Ohio
Not Specified
Sep 10, 2016
Nov 09, 2016
Job Type
Not Specified
Career Level
Not Specified

Title_IT Vendor Analyst_

About the OrganizationAmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability; extended service and warranty coverage.

PositionIT Vendor Analyst

LocationOH, Cleveland

DescriptionJob Definition
  • Assist IT Vendor Manager with all aspects of IT vendor relationship management, including but not limited to new vendor assessment, vendor performance evaluation, contract review, document retention and data management.
  • Support related IT Administrative functions, as needed, at the direction of IT Vendor Manager.
  • Conduct IT Project Management duties, as-assigned. Duties and Responsibilities
  • At the direction of the IT Vendor Manager, conduct new vendor assessment, including but not limited to a review of existing contracts and any historical use.
  • Support management of on-going relationships with existing IT vendors. Assist with communications and issue resolution, as necessary.
  • At times, act as a liaison between IT vendors and internal subject matter experts.
  • Assist in the supervision of workflow tasks to meet deadlines and requirements.
  • Assist IT Vendor Manager with developing and implementing vendor performance evaluations, comprised of scorecards, surveys and metric reports.
  • Upon request, conduct review of IT contracts to identify key data points and potential risk factors. Create contract summaries for review by senior leadership.
  • Conduct activities necessary to support IT Administration's document retention activities (e.g. physical and electronic storage of IT invoices, contracts, etc.).
  • Drive the retention and tracking of key contract data fields (e.g. renewal date, service level agreements, obligations, responsibilities, etc.) for technology agreements.
  • Conduct project management duties, as assigned, with potential for presentations on data to internal clients and leadership.
  • Assist with documentation of IT vendor management best practice policies and procedures. Seeks out and recommends process improvements to maximize efficiency of operation.
  • Maintain active familiarity with the IT Purchasing and IT Billing Administration team functions, to lend support as needed.
  • Provide cross-functional support and communication to internal partners, as needed (e.g. legal team, facilities team, finance team).
  • Provide routine administrative support, upon request.

    Open Date9/8/2016

    Position Requirements

    Other Requirements:+ Travel 0 – 20%.
  • Physical requirements of lifting 40-50 pounds.

    Education and Work Experience:+ College degree required.
  • Bachelor's degree preferred.
  • 3-5 years of relevant/qualified experience in the field or in a related area required.
  • IT experience desired

    Skills and Competencies:
  • Experience in Contract Administration, Contract Management and/or Procurement required.
  • Experience in contract review and analysis required.
  • Experience in Information Technology, Finance and/or Insurance preferred.
  • Customer service focused, with good communication and presentation skills; experience communicating and presenting complex information at every organizational level.
  • Strong attention to detail.
  • Good analytic skills, with ability to see “big picture”.
  • Desire to collaborate/work as part of a team.
  • Ability to lead and motivate peers.
  • Ability to work in fast-paced environment and balance multiple priorities.
  • Ability to rely on experience and judgment to plan and accomplish goals.
  • Flexibility to assist with and conduct ad hoc tasks as needed to support team success.
  • Experience with the Microsoft Office Suite, with strong working knowledge of Microsoft Excel, Word and Power Point applications. Key Deliverables
  • Contract Summaries
  • Contract tracking log
  • Vendor performance reports


    Req NumberINF-16-00031


    Number of Openings1

    Employee Referral Eligible

    Employee Referral PayoutThis position is currently accepting applications.