About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.

Associate Managing Attorney

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Under the direction of the Managing Counsel, has leadership responsibility for a group of assigned staff within a line of business or satellite office. Responsible for recruitment, retention, development, and performance management of assigned staff. Assists and substitutes for Managing Counsel to ensure the smooth functioning of the entire office. As a technical line of business expert, maintains an appropriate individual case load comprised of complex cases.

Primary Job Duties & Responsibilities
Has full responsibility to lead the staff within the line of business practice group or satellite office: -Recruits and recommends hiring of staff within the practice group or satellite. Provides training. Is responsible for development, motivation, retention and performance management. Handles the PMR and discipline process as appropriate. -Assigns cases to match experience, knowledge and skill level of attorneys adhering to specialization philosophy and established procedures. -Responsible for all aspects of the practice group or satellite, including billing, monthly reporting, coordination of inventory and monitoring of spats and other office reports. -Maintains caseload standards set by Managing Counsel. -Manages legal expenses. Assists Managing Counsel with management of the office: -Acts as backup for Managing Counsel in absence of Managing Counsel. -Assists with initiatives within the office and throughout the Staff Counsel program. -Assists with management of the overall office. Ensures that the practice group or satellite provides outstanding advocacy to clients and achieves excellent results on own cases and those assigned to Counsel within the practice group. -Ensures completion of, initial case analysis, litigation plans, case evaluations, summaries, legal research, pretrial reports, trial reports and other required items (all case handling guidelines) in a timely and quality manner. -Achieves desired results through effective advocacy and trial skills. -Maintains high quality standards. Reviews files monthly focusing on quality as articulated on Quality Review Form. Uses file review database. Provides feedback and coaching to attorneys. -Reviews pretrial reports and other reports for group; participates in trial committees. Ensures excellent service to clients: -Ensures prompt and appropriate communication to insured and claim clients. -Ensures clients are counseled effectively. -Conducts training seminars as needed. -Shares expertise and advises clients and other business partners on legal matters and changes in the law. -Develops and implements strategies to address any identified deficiencies including prompt follow up and resolution of issues.

Education, Work Experience & Knowledge
Bachelor's degree or equivalent work experience, including: Thorough knowledge of at least one line of business. Skilled in coverage, liability and damages analysis and has an understanding of the litigation process, relevant case and statutory law and litigation management skills for line of business. A minimum of 5 years of claim management experience required. Knowledge and understanding of marketing, underwriting and account management processes preferred.

Job Specific & Technical Skills & Competencies
Leading the Business: Results orientation Aligns resources to accomplish key objectives; assigns clear accountability for important objectives. Leading Others: Leading employees - Delegates to employees effectively broadens employee opportunities, acts with fairness toward direct reports, and hires talented people for his/her team. Forging synergy - Maintains smooth, effective working relationships; promotes effective teamwork. Building collaborative relationships - Builds productive working relationships with co-workers and external parties. Communicating effectively - Expresses ideas clearly and concisely; disseminates information about decisions, plans and activities. Leading Self: Openness to influence, flexibility - Takes ideas different from own seriously; shares responsibility and collaborates with others; accepts criticism well; doesn't assume a single best way.

Environmental/Work Schedules/Other
Critical Success Factors: Superior Legal Knowledge and Skills Leadership skills Conflict resolution/management Decision-Making and Problem-Solving Integrity Planning, Prioritizing and Goal Setting Technology

Physical Requirements
Operates standard office equipment - Continuously Sitting (can stand at will) - Occasionally Use of Keyboards, Sporadic 10-Key - Frequently

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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