Customer Service Specialist II -- Pittsburgh-East Liberty/Shadyside Branch - part-time

Pittsburgh, Pennsylvania
Not Specified
Sep 08, 2016
Nov 07, 2016
Job Type
Not Specified
Career Level
Not Specified
Teamwork. Integrity. Dedication.

Together, we make a difference.

If you are career-minded, service driven, and seeking a reputable and stable organization, you've come to the right place! AAA East Central is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by a common mission and common values of excellent member service.

We're currently seeking an energetic, driven, and detail oriented individual to join our team in a part-time (28hrs/wk) customer service & sales role at our East Liberty (Baum Blvd.) branch office. Business hours at this location are Monday through Friday, 8:30am-5pm and Saturdays, 10am-3pm. The ideal applicant will be available to work a changeable schedule, alternating Saturdays, but NO Sundays!


  • Greet and provide Legendary Service to everyone who enters the office
  • Create TripTik® routings and marked maps, and provide destination information
  • Identify cross-selling opportunities; recommend complimentary products and services
  • Sell discounted theme park, special attraction and movie theater tickets;
  • Issue passport photos
  • Sell AAA Visa TravelMoney® cards, and promote AAA Member Rewards Visa Signature® cards
  • Balance & reconcile cash drawer;
  • Learn and perform many detailed clerical duties which require precision and strict accuracy
  • And numerous other activities that contribute to the overall smooth operation of the branch office.


Desired Skills & Experience:
  • 1-2 years successful 'face-to-face' customer service experience
  • Proven ability to work quickly and efficiently and handle multiple tasks in a fast paced environment
  • Warm and friendly customer service & communication skills
  • Good PC and internet skills and familiarity with common office equipment
  • Exceptional focus on accuracy and strong attention to detail
  • Basic cashiering with ability to provide accurate change
  • HS Diploma or GED
  • The selected individual will be required to pass a pre-employment criminal background check and drug screening test

Employee Benefits:

AAA East Central offers a comprehensive benefit package which includes options for part-time and full-time employees:
  • Paid time off;
  • Optional medical, dental, vision, and life insurance;
  • 401(k) Savings Plan with generous company match;
  • Free AAAPlus® membership;
  • Employee Discounts;
  • And career opportunities across multiple business lines and multiple states.

AAA East Central is a 2015 Greater Pittsburgh Area Top Work Place!

'Creating members for life by exceeding our members' expectations through valuable products and legendary service.'

AAA is an Equal Opportunity Employee
To apply for this position please CLICK HERE