Adjuster – Property / Casualty

Albuquerque, New Mexico
Not Specified
Sep 04, 2016
Nov 03, 2016
Job Type
Not Specified
Career Level
Not Specified
Position Description Summary:

This position handles large homeowners and commercial property losses. Qualified candidate must be Texas & New Mexico Licensed, have experience in handling Casualty & Property Claims and comfortable handling larger more complex losses independently, professionally and efficiently. In addition to handling losses, the Multi Line Adjuster is accountable to capitalize on marketing opportunities to assist in growing the business for CLUS. Cross training in other areas, such as Liability Claims is also an expectation in this role.

Principle Accountabilities:

• Examines claim form, policy and other records to determine insurance coverage. It is noted that the investigation method will vary according to claim type.
• Consistently produces high quality product with superior customer service that is timely and responsive.
• Interviews, telephones or corresponds with claimant and witness; consults policies; inspects property damage to determine extent of client's liability.
• Prepares reports of findings and negotiates settlements.
• Assists and works with legal department when settlement cannot be negotiated by adjuster.
• Attends litigation hearings.
• Identifies and deals with salvage as directed by the client.
• Uses the Link System during the claim handling process and is responsible for maintaining assignments within the Link System and according to the Best Practices as defined by CLUS.
• Identifies subrogation issues and prepares subrogation notifications as directed by client.
• Prepares estimates of damages to property.
• Obtains reports from experts as requested and secures reports on incidents or accidents investigated by local, regional and national authorities.
• Assists in marketing for the branch as well as for him/herself in order to develop a personal following of clients.
• Follows all maintenance requirements on vehicle per vendor coupon book.

Working Environment:

There is normal office environment when working inside the office. When in the field, travel is often required to visit with clients, claimants, vendors and others involved in gathering data and resolving claims. Weather might be inclement, may have to work in high, precarious places like roofs, subject to night duty and 24 hour emergency call. May have to lift or move up to 50 pounds.

Education, Skills and Abilities:
• Bachelor's degree (B.A. or B.S.) and/or the equivalent in comparable industry experience
• 2-5 years experience in handling Casualty & Property Claims is a must, including large homeowners and commercial property experience. Must be willing to be cross trained in liability
• Must hold active Texas adjuster's license and complete annual continuing education requirements as mandated by company
• Ability to read and interpret documents such as insurance policies, procedure manuals, safety rules and operating and maintenance instructions
• Above average computer skills consisting of word processing, spreadsheets and email needed.
• Strong working knowledge of property estimating software such as MSB and/or Xactimate required
• Must be organized with excellent oral and written communication skills

Benefits Offered:

• Medical, Dental, Vision, and Flexible Savings Account (eligible first of the month from date of hire)
• 401k Retirement with employer matching
• Company paid Life, AD&D and Disability Insurance
• Company car and gas card
• A generous allotment of vacation, holidays, and personal days
• Educational Tuition Reimbursement
• Employee Recognition Program
• Employee Assistance Program
• Referral Bonus Program when you encourage friends and colleagues to join our team
• Flexible work arrangements (ability to work from home)
• Business casual dress code
• Various rebates and discounts on new vehicles, cell phone carriers, and more!

For additional details regarding our benefit program, please visit our benefits portal at User ID: cunninghamlindsey / Password: benefits