Field Auto Adjuster

5 days left

Indianapolis, Indiana
Not Specified
Sep 02, 2016
Nov 01, 2016
Job Type
Not Specified
Career Level
Not Specified

Where good people build rewarding careers.

Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.

Job Description

Allstate Insurance Company has an exceptional career opportunity for a Field Auto Estimator in Muncie, IN!

This job will be responsible for inspecting damaged vehicles and preparing itemized damage appraisals to return customers' vehicles to their pre-loss condition. You will meet with customers in person to guide them through the settlement process in a caring and professional manner. You will be challenged to manage multiple cases simultaneously, and solve problems in a fast-paced working environment. You will be measured on your ability to provide accurate estimates and reach fair and efficient claims resolutions while managing costs.

Key Responsibilities Include:

  • Understanding and meeting customer's need with empathy
  • Reviewing vehicle damage, taking photos and determining reparability or total loss
  • Conditioning vehicles and preparing reports for customers
  • Documenting claim files with notes, evaluations and decisions
  • Initiating system generated checks
  • Preparing, reviewing, reconciling and/or approving supplements
  • Starting salary: $49,100/yr.

Job Qualifications

Ideal Qualifications:
-High School diploma/General Education Diploma (GED) with experience in writing estimates for an insurance carrier or an auto body shop; strong customer service skills is a must
OR Bachelor's degree with a proven record for delivering outstanding customer service
-Excellent written and verbal communication skills
-Strong organization and time management skills
-Persistence and ability to work through and solve problems
-Ability to be a self-starter and work independently
-Experience using a computer estimating system such as ADP, CCC or Mitchell is a definite plus
-Bilingual candidates are strongly encouraged to apply
-Military candidates are strongly encouraged to apply

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

As a Fortune 100 company and industry leader, we provide a competitive salary – but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

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Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance.

It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.