Claim Assistant

Location
Mechanicsburg, Pennsylvania
Salary
Up to $32,000 per year + excellent benefits package and generous PTO bank
Posted
Aug 25, 2016
Closes
Oct 24, 2016
Category
Claims
Job Type
Full Time

JOB REQUIREMENTS:

  • Processing incoming and outgoing mail
  • Receive loss notices via fax or telephone
  • Set up claims and forward to adjusters
  • Maintain appropriate registers including refunds/recoveries and check logs
  • Complete data entry, check issuance and vouchers, ISO indexing, OFAC indexing
  • Maintain policy status information, required logs, and monthly reports
  • General clerical duties – i.e. providing support to adjusters by sending faxes, letters, wage statements, contact cards, filing, etc.
  • May include other assigned duties

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to understand and follow oral and/or written policies, procedures and instructions
  • Ability to perform a wide variety of duties and responsibilities with accuracy and speed, while meeting time-sensitive deadlines
  • General knowledge of claims and ability to identify claims of urgent priority
  • Good communication skills, both oral and written
  • Excellent telephone and customer service skills
  • Ability to handle confidential information
  • Ability to use standard or customized software applications appropriate to assigned tasks
  • Ability and willingness to learn new skills and knowledge brought about by rapidly changing information and/or technology

Required Experience:

Prefer to have 1-3 years experience in claims office or equivalent business experience.  Must have high school diploma or equivalent.