January 6, 2009

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Insurance Employer Profile

The Hanover Insurance Group

Worcester, MA

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At The Hanover Insurance Group, we have a clear vision for the future -- to become a world class regional property and casualty insurance company. To achieve our vision, we begin with shared values -- integrity, teamwork, accountability, a commitment to winning, meritocracy, and service. And we focus on our strategic priorities and core skills.

The employees of The Hanover have been delivering on their promises to our Agents and customers for more than 150 years. This is a business of service where the strength of our staff and our consistent execution of the basics has long been, and will continue to be, the keys to success.

The way we win is to have front-line people who are consistently better than the competition -- better informed and focused, better trained and equipped, more talented and committed to customer service.

We know that great people make great companies. That is why it is so important that we attract, retain, and develop the best people in our business, and provide them with meaningful opportunities for professional growth and success. While some in our industry look ahead with questions and doubt, we do so with confidence as we continue our journey to an even more successful future.
As an employee of The Hanover, you can expect to be challenged by your work, encouraged by co-workers and collaborators, and supported with outstanding career development and training tools, including a library of online resources and a full curriculum of instructor-led and online courses. And our comprehensive benefit options support our employees both on and off the job, helping to balance the demands of work with personal and family needs and goals.

The Hanover Insurance Group (NYSE: THG) is the holding company for a group of insurance companies headquartered in Worcester, Massachusetts. The Hanover companies include The Hanover Insurance Company, founded in 1852, also headquartered in Worcester, and Citizens Insurance Company of America, founded in 1915 and headquartered in Howell, Michigan. The Hanover companies offer a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents. Taken as a group, The Hanover ranks among the top 35 of over 950 property and casualty insurers in the United States. The Hanover has been meeting its obligations to policy holders and agents for over 150 years. For more information about The Hanover, visit www.hanover.com.

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